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Frequently Asked Questions

Catalog and Rental Process Questions

You can browse our catalog by visiting our website and clicking on the "Catalog" or "Rentals" tab. From there, you can browse through our selection of items and add them to your cart.

Yes, prices for our rental items are listed on our website. Simply click on the item you're interested in to view pricing information.

To rent items from our catalog, simply click on the item you're interested in, select the quantity and rental dates, and then click "Add to Cart." You can review and finalize your order in the cart before proceeding to checkout.

Yes, we have a minimum rental duration for most items. The specific minimum rental period will be listed on each item's page in the catalog.

Yes, you can modify your rental order in the cart before finalizing your booking. You can adjust quantities, rental dates, and add or remove items as needed.

Booking and Reservation Questions

We recommend booking your rental items as far in advance as possible to ensure availability. Popular items may book up quickly, especially during peak event seasons.

You can check the availability of items for your event date by selecting the desired rental dates on the item's page in the catalog. The website will indicate if the item is available or not for those dates.

Yes, we require a deposit to reserve rental items for your event. The deposit amount will vary depending on the total cost of your rental order.

We offer both pickup and delivery options for your convenience. You can select your preferred method during the checkout process.

Our cancellation policy allows for cancellations up to a certain number of days before your event date. Please refer to our terms and conditions for specific details.

Logistics and Delivery Questions

Yes, we offer setup and breakdown services for rental items. Our team will handle the setup and breakdown of items at your event venue.

Delivery costs vary depending on the distance to your event venue and the size of your rental order. Delivery fees will be calculated and displayed during the checkout process.

Yes, you can arrange to pick up your rental items from our location. Please select the pickup option during the checkout process and schedule a pickup time.

It is recommended that someone be present at the event venue to receive the delivery and assist with the setup. For pickup, someone should be available to assist with the breakdown and return of items.

If you discover any missing or damaged items in your rental order, please contact us immediately. We will work with you to resolve the issue and ensure your event is not affected.

Cancellation and Refunds Questions

Our cancellation policy allows for cancellations up to a certain number of days before your event date. Cancellation fees may apply, and refunds will be issued based on the terms outlined in our policy.

Yes, you can reschedule your rental booking if your event date changes, subject to availability. Please contact us as soon as possible to make arrangements.

To request a refund for a canceled rental booking, please contact us directly. Refunds will be issued according to the terms outlined in our cancellation policy.

Yes, cancellation fees may apply if you cancel or reschedule your rental booking within a certain timeframe before your event date. The specific fees will be outlined in our cancellation policy.

If you need to cancel your rental booking due to unforeseen circumstances, please contact us as soon as possible. We will work with you to find a suitable day or time.

EXCELLENT
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Based on 252 reviews
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Alisa Makarikhina profile picture
Alisa Makarikhina
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We rented all our tableware and event essentials from Fabulous and Fancy Events for our wedding, and the experience was excellent. The service exceeded our expectations and was worth every dollar. Their professionalism stood out. They helped us find the right combination for the elegant look we wanted—gold accents with crystal and string lights that made the whole space feel magical. Everything arrived on time and in perfect condition. Highly recommend Fabulous and Fancy Events. Thank you for helping make our wedding day beautiful!
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Annemarie Portmann profile picture
Annemarie Portmann
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Carlos and Maria Campos go above and beyond to please their customers. They are extremely dependable and a real joy to work with. Their entire team is absolutely service-oriented. If they don’t offer a particular service themselves, they will connect you with someone reliable and equally professional who can provide it. I can recommend Carlos, Maria, and their entire team without hesitation or reservation. They truly care about their customers and consistently go the extra mile to make sure everything is taken care of. I have used Fabulous & Fancy Events several times now and will go on doing so for our company and private events. Success is guaranteed!
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Ofelia Enciso profile picture
Ofelia Enciso
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Fabulous And Fancy Events, lugar dónde te ayudan hacer realidad tus sueños 🥰, Carlos y Maria son muy profesionales, puntuales y muy amables en todo momento. Gracias por a ver hecho realidad él sueño de mi hija, sin duda alguna los volveria a contratar, estoy en cantada con su trabajo .
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Tracy Vertullo profile picture
Tracy Vertullo
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The chairs were clean and white. I loved they were able to drop off on back patio. I will definitely use this company again.
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Amy McGee profile picture
Amy McGee
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Absolutely amazing to work with. We used them for my daughter's wedding, rehearsal dinner and welcome party. They are all so friendly, so efficient and timely. I can't say enough good things about Fabulous & Fancy Events! The team is incredible. Any phone call, email or text I had for them was answered immediately. Carlos understood my daughter's ideas and fulfilled them! A++++++++ HIGHLY recommend!
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Michael Nodarse profile picture
Michael Nodarse
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They are super professional and go above and beyond! 100% recommended!
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Summer Olsson profile picture
Summer Olsson
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We cannot recommend this company enough. Carlos and his team truly brought our vision to life for my brother’s baby shower, and every single detail was executed perfectly. From the tent setup to the tables, linens, and overall organization, everything was beautiful, seamless, and exactly what we had hoped for. What impressed us most was the level of care and dedication they showed throughout the entire process. We created a large hanging flower cloud ourselves, and Carlos went above and beyond to figure out how to safely and beautifully hang it inside the tent. He followed every request we had to a T and treated our event like it was his own family celebration. Carlos is not only incredibly talented and organized, but genuinely one of the kindest people to work with. You can tell he truly cares about making every event special. One thing that meant so much to us was how kind and patient he was with our children while setting everything up. Our 5-year-old son was so fascinated watching the tent come together, and Carlos even let him help. It was such a small gesture, but it spoke volumes about the kind of person he is. We are always blown away by his professionalism, timeliness, creativity, accuracy, and kindness. He has helped make some of our family’s most special moments unforgettable, and we are so grateful. Highly, highly recommend!
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Nikki Morgan profile picture
Nikki Morgan
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We used F and F for both a wedding /dinner. They were great. On time and did everything as we had planned.The weather prevailed and it was a lovely night.
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Lisa Moore profile picture
Lisa Moore
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